Investrend debt solutions
ACN 130 980 442
Specialist Collection Services
Investrend Debt Solutions is a specialist debt collection agency with substantial industry experience using proven techniques and systems. Investrend Debt Solutions offers a no result, no fee guarantee for all debt collections using a scaled commission structure.
Our approach to debtors is firm but friendly. Our negotiation techniques effectively increase recovery rates and avoid the possibility of costly litigation. Through professional negotiation, delinquent accounts can become good customers for clients in the future notwithstanding they can also become a sources of business referral for our clients.
Many companies find it difficult to ask for their money. At Investrend Debt Solutions we not only ask for your money, but we also often offer advice to debtors including ideas where they could get the money from as well as highlighting consequences of delayed or non-payment. Such advice is part of our proven negotiation techniques.
All debt collection activity is of the highest professional standard in accordance with privacy legislation and industry code of conduct. We pride ourselves on providing personal attention to client needs and operating our business within a strict compliance regime.
Consumer
Investrend Debt Solutions is perfectly positioned to assist large companies when they consider outsourcing all or part of their collections and recoveries process. Our Consumer Collections Division can manage high-volume collections and recoveries throughout Australia for clients from all sectors.
Investrend Debt Solutions has developed sophisticated collection strategies and technologies specifically for the high-volume consumer environment including the latest in technology, scripting, customer tracing initiatives, extended customer contact hours and a wide range of customer payment options.
Commercial
Investrend Debt Solutions specialises in commercial debt recovery across Australia for a range of companies from small and medium enterprises to large corporate clients.
The commercial collection process aims to exhaust all pre-litigation recovery activities to achieve the best results rather than proceeding directly to a litigation process that is purely revenue-rather than results-driven.
Our experienced team of Commercial Collection Officers work closely with business owners and credit managers to achieve the best possible outcome. Regular reporting is the hallmark of our service and something that all credit managers should insist upon from their recovery contractors.
Accounts Receivable Management
Investrend Debt Solutions Receivables Management Program offers clients the opportunity to refer to Investrend Debt Solutions those accounts which become immediately overdue for payment.
The outsourcing of these receivable accounts allows clients to minimise their internal collection and recovery costs, while still maintaining a customer service approach to members of an existing customer base. Our ability to work with both client and customer at the receivables level provides added value to this initial stage of the collections cycle.
Process Serving/Field Calls
In those instances where telephone calls, letters of demand and other collection activities do not achieve the desired outcome, we can turn to our own national network of associates who specialise in face to face contact to resolve the account. Investrend Debt Solutions manages all field calls, summons, and claims service, card collection and repossession requirements for our clients. All field agents are appropriately licensed and insured.
Legal Services
Investrend Debt Solutions ability to offer clients a comprehensive debt collection solution is enhanced by our in-house legal document preparation service and informed use of all legal avenues to recover debts short of actually engaging a Lawyer. In circumstances where the need to engage a lawyer arises our in-house document service reduces the costs of such engagement substantially.
The appointment of the Lawyer is subject to our strict reporting guidelines so you do not waste time trying to get advice from Lawyers as to the progress of your Claim.
Terms of Trade
As soon as you become a client of Investrend Debt Solutions, we supply you at NO COST with comprehensive Terms of Trade documentation valued at $2,200.00 which is vital for the smooth running of your business.
They will enable charges to be imposed for late payment and will also help to protect you against the loss of profit. Full recovery of collection costs can be a simple matter of having straightforward and effective Terms of Trade and credit management policies in place.
For more information go to www.investrend.com.au
Ph: 1300 855 299 or Email: mike@investrend.com.au